Terms of Service

These terms apply to everyone who uses Kaam (kaamtime.com, the Kaam apps and our WhatsApp business number). By using Kaam you agree to them. If you use Kaam for a business, you confirm you are allowed to accept them for that business.

The service

Kaam helps businesses give work to their staff, track attendance and leave, and run payroll, on the web, in the app and over WhatsApp. Features can change as we improve the product.

Accounts

• The business owner controls their workspace: who is added, their roles and what each role can see.
• Keep sign-in details private. You are responsible for activity in your account.
• Tell us quickly if you think someone else is using your account.

Your data and your staff

• The business owns the data it puts into Kaam. We use it only to provide the service, as described in our Privacy Policy.
• Before adding staff, the business must tell them about Kaam and get any consent the law requires, especially for WhatsApp messages, location check-in and Face ID.
• Salary, statutory (PF, ESI, PT) and tax figures are worked out from the data and rules the business sets. The business remains responsible for checking them and for its legal filings.

Acceptable use

• Use Kaam only for lawful business purposes and in line with WhatsApp's Business and Commerce policies.
• Do not send spam or unwanted marketing through Kaam, and do not upload content you have no right to share.
• Do not try to break, overload or get around the security of the service.

Plans, payment & cancellation

• Kaam is sold per business, as a prepaid plan for one month or one year. Current plans and prices are on our pricing page and in the app, and taxes are added where they apply.
• A new business starts with a 14-day free trial with every feature on. No card is needed for the trial.
• Payments are made online through our payment partner (Razorpay) by UPI, card, net banking or wallet. We never see or store your full card details.
• A paid plan runs until the end of the period you paid for. You can stop at any time; when a trial or paid period ends without a new payment, the business moves to the Free plan (30 tasks a month, one owner login) and nothing is deleted.
• Refunds follow our Refund & cancellation policy.
• If prices change, we tell you in advance, and the new price applies only from your next payment.
• WhatsApp message charges from Meta may apply. Payouts to staff, when used, go through the payout partner the business connects.

Availability

We work hard to keep Kaam running and backed up, but the service is provided as is, and short interruptions can happen (for example during updates or outages at WhatsApp or other providers).

Liability

To the extent the law allows, Kaam is not liable for indirect or consequential losses, and our total liability is limited to the fees the business paid us in the three months before the claim.

Ending use

A business can stop using Kaam at any time and ask us to delete its data. We may suspend accounts that break these terms or put others at risk.

Law

These terms are governed by the laws of India.